Every wish is fulfilled

Concierge service at The Wellem

ALWAYS AT YOUR SERVICE

The concierge as a unique institution

Host, facilitator and cultural bridge builder in one person

The concierge at The Wellem is reminiscent of a character you might recognize from a play or film. He combines professional competence and character traits to create an inseparable overall impression.

Concierge staff of Hotel The Wellem in Düsseldorf welcomes a hotel guest at the reception.

SERVICE WITH A HUMAN FACE

Contact for all concerns,
wishes and dreams.

With decades of experience, sheer inexhaustible knowledge that he knows how to call up at the right moment, with ingenuity for every challenge, with empathy for the lifestyles and life situations of his guests, with exceptional organizational and communication skills and at the same time more discreet than a Swiss bank – and at least as trustworthy, the concierge at The Wellem performs his daily, but never everyday service.

Concierge consultation at The Wellem Hotel in Düsseldorf with two guests in the elegant lounge.

WOULD YOU LIKE A LITTLE MORE?

For an exceptional, comfortable and
enriching stay.

The concierge at The Wellem opens doors to exclusive experiences and hidden treasures that lie off the beaten tourist track. Thanks to his extensive knowledge and wide-ranging network, he can fulfill even the most unusual wishes: from booking a table in an exclusive Michelin-starred restaurant to arranging a private city tour and fulfilling unusual requests such as helicopter flights or tickets to events that are actually fully booked. The concierge makes even the seemingly impossible possible.

Perfection and discretion at the highest level

Housekeeping at The Wellem

Traditional customs and modern comfort

At The Wellem, the tradition of housekeeping, which was once part of the lifestyle of the British aristocracy, is reinterpreted in a modern way. The butler, who combines discretion, efficiency and impeccable service, is responsible for this at the highest level.

The Wellem combines the function and demands of housekeeping with the requirements and expectations of modern life. The housekeeping service, headed by a contemporary butler, offers residents an unparalleled level of comfort and luxury.

The renaissance of the butlers: more than symbolism

The butler was not only the head servant, but also a confidant, master of organization and a guarantor of impeccable order and stylish elegance. At The Wellem, the modern version of this institution takes care of everything from daily cleaning and the care of fine furniture to the management of the entire household.

The rediscovery of the historic butler concept at The Wellem adds a new dimension of luxury and security to modern life. In a world characterized by a hectic pace and lack of time, the housekeeping service opens up new spaces of time. Those who take advantage of this service can rest assured that their home will always be in perfect condition – clean, organized and inviting.

Panoramic photograph of the historic façade of the luxury hotel The Wellem in Düsseldorf with monumental columns, symmetrical architecture and classicist details in clear daylight.